Customer review (Andrew MolleurNorthwood NH):

Work Description: Made corrections to previous cleanings by a different technician.

Comments: I called RC after work one night to inquire about a weird exhaust smell coming from our oil furnace. Russell answered the phone after two rings and said he was 11 minutes away and would be right over. I was expecting to have to finagle an appointment for another day, fitting it in around my work schedule. I couldn't believe how quickly he came! He was up front with pricing, and when he arrived he showed me everything he was doing, step by step, and with a courteous demeanor, which is highly unusual. As it turns out, the previous technician had not finished his cleaning of the furnace. He had incorrectly adjusted the burner and had never tested the draft. Russell undid the mistakes and took the time to redo them correctly. He was thorough and amiable and had nothing to hide. He didn't try to sell me extra servicing or parts. Unfortunately the mysterious exhaust smell returned. I called Russell, who again answered immediately and returned that day to check it out without charging. He said he wanted to make sure the job was done right. He tested everything again, and everything was in tip top shape. He opened up the furnace door and found that the gasket around the door was loose, which was possibly contributing to the leaking smell. Again, it was probably another mistake made by the previous technician who I had come out to look at it three times before calling RC. Needless to say, the smell has subsided and everything is in order. Going forward, I will only be using RC for our heating needs. I can honestly say that RC is a trust worthy service, which is hard to come by these days.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Susana CaxiauxConcord NH):

Work Description: My heating system broke down, I don't have a common heating system It was not easy to get the part nobody in NH had the part but Ruffle got it! He installed it fast and got the job done, and for a good price.

Comments: If you want someone to get the job done Call RC & Sons. I can tell you that Ruffle went above and beyond to get my heating system working again. He was AWESOME! Thank you Ruffle for all your hard work!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (GREG NAUGHTONGilford NH):

Work Description: Fix window air conditioner

Comments: Excellent job !!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (alisa milewskiBarrington NH):

Work Description: Russell put in a brand new furnace with central air

Comments: This man is a one of kind contractor he came out right away gave me a quote explained everything to me what he was going to do. The day he did it he arrived right on time he stayed till it was complete explained again what he was doing. His personality is very genuine and if you have any problems or questions he is right there. You will not regret hiring him . I can promise that. Very outstanding work and very knowledgeable :)

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (katherine wilsonGilford NH):

Work Description: identified the problem right away and corrected the wiring very knowledgeable

Comments: I will be calling in the future fir furnace service

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (minh nguyenHudson NH):

Work Description: Excellent

Comments: very good

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Mark Canole Sr.Gilmanton Iron Works NH):

Work Description: Fixed my propane boiler

Comments: I have submitted on homeadvisers my 5 star review on Russell,one company told me i needed a new boiler,$5000 to $7000.Russell came in said I DONT NEED NEW BOILER.Fixed my boiler for $328.Obviously saved me thousands of dollars.Honost,Reliable,MORE THAN FAIR.One in a million.RC & SONS are the ONLY HEATING AND COOLING COMPANY ILL EVER CALL.Be smart,save yourselves money.Dont deal with the sharks.Call Russell Cox.--Mark and Rita Canole Gilmanton Ironworks,NH

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (JoannaTilton NH):

Work Description: Russel, was very knowledgeable of his job!

Comments: I will defenetly be using them again!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Beth RyanDerry NH):

Work Description: Two Expansion Tanks replaced, leaks with circulatory pump shut off and the pressure relief valve for furnace.

Comments: I first hired RC&Sons; when I was pricing out last spring to see how much it was to fix my furnace that had issues since I bought my house. I found him BBB of NH and on Home Advisors... He has been a life saver and fully explains so I understand what he had done. He is very fair and very good with emergencies. I would highly recommend him always!!!!!!!!!!!!!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Rob BassettDurham NH):

Work Description: Replaced 90 degree joints and fixed NUMEROUS zone heating issues.

Comments: We called RC & Sons for a few issues with our heating system on a house we just purchased and not only did his estimate come in below that of competitors the work was done on short notice and it has been working great. Moving to a new area it is hard to get a feel for a company to use but, we are glad we found RC & Sons. They treated us as valued customers and not just another job. From now on they will be the only call I make when a repair or upgrade needs to be done. Thank you again.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Weldon Lloyd):

Work Description: installed new hot air furnance

Comments: My experience was very professional. I recieved a fair estimate for the work and equipement. All installed on time.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Brian Parker):

Work Description: We found Russ on Angie's List. Although he had only one review it was impressive. After getting quotes from two other heating specialists we interviewed RC & Sons (Russ). We where pleased with his knowledge and experience in the business. He answered our questions in a straight forward manner and recommended the System 2000. After doing some research we decided to go with RC & Sons. Russ did not disappoint us. He took care of all the details and scheduled the installation earlier than expected. Three days and the job was done (without loss of heat). This included contracting a company to remove an in-ground oil tank. Russell installed an oil tank in our basement along with the System 2000. His crew were very professional and did a very good clean up prior to leaving. We love the new furnace and how everything was installed so beautifully. RC & Sons gets an A+ in all categories and we would highly recommend him for any kind of heating needs you might have.

Comments:

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Lloyd):

Work Description: Install of a System 2000

Comments: After working as a salesman for a major HVAC contractor in southern NH some time ago, although he was not the lowest bidder, I chose and must compliment Russ on his professionalism and knowledge for this project. He was timely, although experiencing delays not of his making got the job done on time, and I was very impressed with his technical skills throughout the installation. He impressed me as a trustworthy and competent young business professional with great potential .He is someone I woulg heartedly recommend to anyone needing installation or service in the HVAC area. He delivers something that is rare these days: Quality service with my interests coming first. I am very pleased with his work!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Brad parker):

Work Description: Service,add a zone, extend baseboard,replaced necessary parts for my boiler

Comments: Wow, the best service you can ask for, always there if you need them, both Diane and Russell are very kind and honest and I would recommend them to anyone,!!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (pam dunham):

Work Description: put in a new furnace

Comments: he was very polite ,let us now every step of the job, also done the job in the down rain

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Marcel B):

Work Description: replaced oil boiler

Comments: Russ did an outstanding job. Everything was done as promised. Cleaned up after and left everything spotless. Would highly recommend.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (henry in allenstown nh):

Work Description: Replace Furnace

Comments: Russel replaced our furnace recently and we just wanted to express our thanks for his professionalism, knowledge and kindness. We could tell by the way he worked, with confidence, that he knew his products and the proper way to install the furnace. The men working with him were also top quality. Later at night, when we had an additional question, he was more than helpful answering our question and making sure we were completely comfortable with how things were working. We would recommend Russel to anyone needing any kind of heating or cooling maintainance and/or replacement. Russel has the expertise and licenses to work with oil or gas systems!!!!!!!!!!!!!! A very useful gift to the homeowner , to have one man knowledgeable of both !!!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Customer):

Work Description:

Comments: "As a skeptic, I approached this project with the worst in mind. Russell was excellent and I could not even begin to express what a great job he and his team did. I have had such a great experience, I have Russell coming back to perform maintenance and clean my furnace later this week. A true professional in his field."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Dave L):

Work Description:

Comments: "Russell was easy to deal with, punctual and provided a detailed estimate within two days of the visit. He installed on time and did a very professional job. Left the area clean and neat, spent time detailing the operation of the new equipment and agreed to provide ongoing maintenance of the heating/cooling system. I have recommended him to a friend and would not hesitate to recommend in the future."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Dawn B):

Work Description:

Comments: "They were able to do what I needed to be done so my grand daughter had heat. They responded in record time and it was late in the afternoon. They were great about getting back to me and getting folks here to help. Very helpful."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Kent D):

Work Description:

Comments: "Russell Cox arrived in very timely fashion, discussed everything about the gas furnace, changed the thermal coupling, cleaned the furnace, and gave a very reasonable estimate of future repairs, as requested. He was very personable, knowledgeable, and reasonable in prices. He answered every question I had, and explained the basic workings of a furnace. He said it seemed to be in good shape, so purchasing a new one at this time didn't seem necessary."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (John P):

Work Description:

Comments: "ARRIVED ON TIME, DID A EXCELLENT JOB, EXPLAINED EVERYTHING ABOUT FURNACE, ETC. I WOULD DEFINATELY RECCOMEND. Russel DID A GREAT JOB, AND WAS VERY EASY TO TALK TO. "

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Jason L):

Work Description:

Comments: "Was able to set an appointment within one week of original contact with the company. Russ was great, provided excellent service and took the time to explain everything to me and answer all my questions. Would absolutely recommend to anyone."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Brian U):

Work Description:

Comments: "Had very good eperence with this companpy would use them again."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Kent D):

Work Description:

Comments: "Russell Cox arrived in very timely fashion, discussed everything about the gas furnace, changed the thermal coupling, cleaned the furnace, and gave a very reasonable estimate of future repairs, as requested. He was very personable, knowledgeable, and reasonable in prices. He answered every question I had, and explained the basic workings of a furnace. He said it seemed to be in good shape, so purchasing a new one at this time didn't seem necessary. Kent D."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Tom M):

Work Description: annual boiler service-two separate residences.

Comments: Russ did an outstanding job. He was attentive to the smallest details-there were no messes left behind-and impressed me with his knowledge of the heating/cooling trade. I'm surprised he didn't charge me extra to watch him work, but grateful he allowed me to "pick his brain" to improve my own understanding of "how things work." I highly recomend R C & Sons.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Dave from Chichester):

Work Description: Cleaned Furnace

Comments: I recommended their service to a neighbor and the neighbor was also very pleased with the quick and professional service. This is the second time RC has been to our house and he will definitely be the one to come back for any of our repairs or cleanings. When RC arrived he asked if I had any concerns or problems with the furnace. After I explained my concerns he promptly checked the furnace and reset some controls and the problems seemed to be solved. RC takes the time to answer your questions.

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Customer From: Canterbury, NH):

Work Description: Gas or Electric Furnace / Forced Air Heating System - Install

Comments: "Great Service! Thanks!!"

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Paul B):

Work Description: Central A/C - Service or Repair

Comments: My wife was home and indicated service was well done and Mr. Cox did an excellent job."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Chris E):

Work Description: Water Heater - Install or Replace

Comments: "Very professional. Quality work done quickly. Adapted easily to changes in scope and schedule of project. Would definitely use them again and would recommend them to anyone needing plumbing or heating work performed."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Coni P):

Work Description: Water Heater - Install or Replace

Comments: "Russell is very knowledgeable about the tankless water heating system we decided on, and was able to install it in the short time period we had. A few kinks were met and overcome along the way, but those had to do with the interface of his work and the propane company. He facilitated the problems and even had arranged for a back up system in case we came up to the deadline without the propane tank installed. I found him to be professional, courteous, and an all-round nice guy. I look forward to working with him in the future, and I suspect my rating to move up to the highest level."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (MIKE L.):

Work Description: Central A/C - Service or Repair

Comments: "We received everything we asked for and more. I have recommended RC "

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Richard K.):

Work Description: Gas or Electric Furnace / Forced Air Heating System - Install

Comments: "Russel was terrific. Thanks for your help"

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Michael L):

Work Description: Repair Natural Gas, Propane or Electric Furnace / Forced Air Heating System

Comments: "RC was very knowledgable and fixed an unique problem which a separate repair person could not fix. RC also pointed out additional maintenance issues without any pressure to use his service. RC saved my furnace and I would hire him again. "

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Customer):

Work Description: Water Heater Install

Comments: "I was desparate , A larger plumbing company quoted me an outrageous price just to replace my water heater, I just finished up on the site when RC & Sons called me. It was already after 1pm by then, Russell was on time and had my water heater installed in 2 hours and I was charged less than half of what the bigger company quoted me. I will definitely call again when I need work done. Thank you."

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Somersworth, NH):

Work Description: Oil Furnace / Forced Air Heating System - Repair

Comments: Oil Furnace / Forced Air Heating System - Repair

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Customer From New Boston, NH):

Work Description: Oil Furnace / Forced Air Heating System - Install

Comments: "willing to work on a weekend to get our family heat! nice guys, real people who work hard, and really seem to care...THANK YOU!"

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (jamie and jeff new hampton):

Work Description: He came out at midnight to help get our furnace running, since it was zero degrees out and getting cold in the house with a newborn baby.

Comments: He came out around midnight and got our furnace running to help keep the kids warm. He was very nice and respectable and told us how much it would cost to fix the furnace for the future, as well... Outstanding and great prices - thank you very much!

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Will B):

Work Description: Installed a new boiler (converted from oil to LP) and an indirect hot water heater -

Comments: "a fair and honest price for excellent response and service by the knowledgeable owners. "

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Megan Duso):

Work Description: Emergency Call

Comments: "I highly recommend RC and Sons for heating repair. Russ, the owner/technician was very kind, courteous, attentive, helpful, and on-time. He did everything in his power to fix my issue and volunteered to leave me space heaters until he could return with the part needed to fix my boiler. I have relatives in his local business area and I will definitely spread the word that they should call RC and Sons if they ever have heating or cooling issues. I will certainly call them again if I need to!"

Overall
QUALITY
PRICE
PUNCTUALITY
Customer review (Pam from Allenstown):

Work Description: Heater cleaned for past 5 years Installed new furnace for us last year. Helped us move our oil from old tank to the new oil tank.

Comments: Russ is on top of his work. He comes in and puts on booties like they use in the hospital over his boots so that he doesn’t track dirt in your home. He tells you every move he’s doing and why and he won’t sell you anything you don’t need! We have a new furnace but he got all he could out of the old one first! It’s a good feeling to know you're not paying for ANYTHING YOU DON’T NEED. He’s always at the house when he says he'll be there, and calls to remind you that he’s coming in case you forgot. He will bring a HEATER TO HEAT YOUR HOUSE while he has yours turned off. I didn’t know you could have your heater cleaned in the winter. I assumed it had to be when you were not using it in the summer. Not so… I'm proud to tell anyone that RC& Sons is our heating man and would recommend him to anyone - and I already have!!!

Overall
QUALITY
PRICE
PUNCTUALITY
© All rights reserved Networx 2017. Find Pittsfield HVAC contractors.